March 20, 2020

COVID-19 Special Assistance Offers by OEMs

Last updated: 05/04/20

OEMs are taking steps to help car buyers and automotive dealerships during the COVID-19 situation by offering special assistance offers such as best available pricing and payment plans. Make sure to check each respective website to read the disclaimer for each offer.

This list will continue to be updated as we continue to research all what special assistance offers are offered by OEMs during this time.

Acura

Acura - Certified Pre-owned Vehicle Special APRs - TLX, RDX
Start to end date: 04/01/20 - 06/01/20

Acura - Available Hardship Help - Payment extensions and deferrals, as well as late fee waivers are available
Start to end date: 04/01/20 - 06/01/20

Acura - 90-Day Deferral - 90-day deferred payment on new vehicle sales financed by Acura Financial Services for qualified customers on new models only
End date: 06/01/20

Audi

Audi - Current Owners/lessees: Flexible Payment Arrangements - Contact Audi Financial Services for assistance necessary due to the COVID-19 pandemic

BMW

BMW - Financial Services For Current Owners and Lessees - We encourage you to access one of our convenient self-service options to manage your account. The MyBMW website will allow you to complete a wide variety of tasks relating to your account, including making a payment, changing a due date, purchasing additional miles for your lease, viewing a payoff quote, and much more

BMW - 90 days to first payment - To alleviate financial stress in this difficult time, we're offering a 90-day payment deferral on all new and Certified Pre-Owned BMWs purchased between March 1, 2020 and June 30, 2020 for future BMW owners
Start to end date: 03/01/20 - 06/30/20

FCA

Fiat - Financial services for current owners and lesees - If your vehicle is financed through Chrysler Capital and you need support as a result of COVID-19, please call 1-855-563-5635

CDJR - Flexible Payments - For current Fiat-Chrysler owners and lesees: flexible payment arrangements, payment extensions on a case-by-case basis

Ford 

Ford - Current Owners: Flexible Payment Arrangements - Reach out to Ford Credit if you ahve been affected COVID-19 and need help with your lease or financing

GM

Buick - Waived Late Fees - In response to COVID-19, waiving late fees on payments due March 1 through April 30. If you can pay within 30 days of the original due date

Buick - Complimentary Data - 3GB/3 months of in-vehicle data, whichever limit is met first. Can use your vehicle's available 4G LTE Wi-Fi® Hotspot

Buick - OnStar - Services provided by OnStar in its sole discretion. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services

Buick - Flexible Payments - If you cannot make your current payment before the next one is due, please reach out to GM Financial

Buick - Click.Shop.Drive - Online Buying Program that is standard year round for about half GM dealers but will be promoted as COVID-19 friendly way to shop for a car

Cadillac - Waived late fees - In response to COVID-19, waiving late fees on payments due March 1 through April 30. If you can pay within 30 days of the original due date. Through GM Financial

Cadillac - Complimentary Data - 3GB/3 months of in-vehicle data, whichever limit is met first. Can use your vehicle's available 4G LTE Wi-Fi® Hotspot for times when you have to be in your vehicle or from up to 50 feet away

Cadillac - OnStar - Limited-time offer. Services provided by OnStar in its sole discretion. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Data provided by AT&T. See onstar.com for details and limitations

Cadillac - Shop from home - Virtual showroom with live ambassador

Cadillac - Click.Shop.Drive - Online buying program that is standard year round for about half GM dealers but will be promoted as COVID-19 friendly way to shop for a car

Cadillac - Cadillac Certified Service - On demand service technicians can come to the customer

Chevrolet - Waived late fees - In response to COVID-19, waiving late fees on payments due March 1 through April 30. If you can pay within 30 days of the original due date. Through GM Financial

Chevrolet - OnStar - Limited-time offer. Services provided by OnStar in its sole discretion

Chevrolet - Click.Shop.Drive - Online Buying Program that is standard year round for about half GM dealers but will be promoted as COVID-19 friendly way to shop for a car

GMC - Waived late fees - In response to COVID-19, waiving late fees on payments due March 1 through April 30. If you can pay within 30 days of the original due date. Through GM Financial

GMC - Click.Shop.Drive - Online Buying Program that is standard year round for about half GM dealers but will be promoted as COVID-19 friendly way to shop for a car

GMC - OnStar - Limited-time offer. Services provided by OnStar in its sole discretion

Honda

Honda - Available hardship help - Payment extensions and deferrals, as well as late fee waivers are available

Honda - 90 Days to first payment - 90-day deferred payment on new vehicle sales financed by Honda Financial services for qualified customers

Honda - Loyalty purchase assistance cash - $1,000 toward the purchase or lease of a new Honda model

Honda - Certified pre-owned vehicle assistance APRs - Certified Civic, Accord and CR-V models
Start to end date: 04/17/20 - 06/01/20

Hyundai

Genesis - Genesis Connected Services - Genesis Connected Services opens up a new dimension of connectivity between you, your Genesis, and your world. The system consists of a suite of digital applications and remote services that are your direct link to convenience and confidence - features designed to keep you and your vehicle in touch, even when you're not

Hyundai - Global Health Crisis Relief program - Hyundai Motor Finance can defer up to 3 months payments (in one month increments)

Infiniti

Infiniti - Financial services for current owners and lessees - INFINITI is committed to supporting our current owners. With this in mind, INFINITI and INFINITI Financial Services (IFS) may offer payment alternatives based on each owner's current situation. If you are affected by the coronavirus and need assistance, please reach out to INFINITI Financial Services by email or phone to discuss the road forward

Infiniti - 0% APR financing for up to 72 months for well-qualified buyers - 0% APR financing for up to 72 months and no payments for 90 days on any 2020 INFINITI model
Start to end date: 04/01/20 - 06/30/20

Infiniti - Special 90-Day Delayed Payment Option - Special 90-Day Delayed Payment Option is available when you purchase a new 2020 Q50, Q60, QX50, QX60, QX80
End date: 06/30/20

Kia

Kia - Kia's Accelerate the Good program: Get a Ride - Your car is more important than ever. If your Kia needs maintenance, service, or repair, check with your local dealer about their current hours and special programs, such as concierge service and loaner vehicles to support you

Kia - Kia's Accelerate the Good program: Make It Easy - If you need repairs during this time, many dealers have special programs that can assist you with payment

Kia - Kia's Accelerate the Good program: Wait To Pay - Customers who have financed or leased through Kia Motors might be eligible for payment assistance 

Lexus

Lexus - Current Owners: Flexible Payment Arrangements - Lexus Financial Services is providing payment relief options to customers who are affected by COVID-19. Affected lease and finance customers may be eligible to take advantage of finance contract payment extensions or lease deferred payments

Lexus - Home/office deliveries and services - To help encourage social distancing, many dealers can provide transactions and services at a location of your choosing, while some areas also offer contactless servicing. And, for those experiencing financial hardships, Lexus Financial Services is offering a variety of payment relief options for new and existing owners

Lincoln

Lincoln - Lincoln Concierge - Your 24/7 personal connection to learn about the benefits, services, and vehicles we offer, whether you're shopping or already an owner

Lincoln - Lincoln pick-up and delivery enhanced - We have expanded the areas of both the loaner and your vehicle that will be cleaned during your Lincoln pickup and delivery experience. Key driver touchpoints will be cleaned by your Lincoln service valet prior to delivering your loaner or your personal vehicle during the Lincoln pickup and delivery process

Mazda

Mazda - Vehicle loan or lease payment assistance - Finance assistance available through Chase

Mazda - Lease end extension - If your lease is scheduled to end in the near future we will automatically extend it. By continuing to make your monthly payments, you may extend the term of your Lease Agreement for up to six months to allow you extra time and flexibility

Mazda - No payments for 90 days and 0.9% APR for 60 months - Offering no payments for 90 days after your purchase of any new or certified pre-owned Mazda. In addition, we're offering 0.9% APR for up to 60 months on most new Mazda vehicles

Mazda - $1,500 Mazda loyalty reward - Current Mazda owners can enjoy a $1,500 Mazda Loyalty Reward when they purchase or lease any new Mazda
Start to end date: 04/01/20 - 06/30/20

Mercedes-Benz

Mercedes-Benz - Mercedes-Benz Financial Services - Mercedes-Benz Financial services is here to support you during this rapidly evolving situation. Our thoughts are with everyone impacted. If necessary, and when you are ready, please reach out to one of our qualified team members at 800-654-6222 to discuss your situation. We are committed to assisting customers experiencing hardships. Our customer care centers remain open

Mini

Mini - Updated warranty - Mini is extending by 30-days vehicle warranty and maintenance plans expiring between March 16 and April 16, 2020
Start date: 03/16/20

Mini - Mini Financial Services - For lease expiration and payment assistance, contact Mini Financial Services at 866-646-4463

Mitsubishi

Mitsubishi - 90-day deferred payments - New vehicle purchases

Mitsubishi - 120-days deferred payments - All vehicles financed through Ally up to 120-days of payment deferment

Nissan

Nissan - Reassurance Program (Current Owners) - Nissan and NMAC Customer Service may offer payment extensions allowing retail and lease customers to defer their NMAC payment(s) based on each customer’s current situation

Nissan - Reassurance Program (Future Owners) - Special 90-Day Delayed Payment Option to well-qualified customers who purchase a select new Nissan financed with Special APR

Subaru

Subaru - Subaru Motors Finance lease-end extension - If your SMF lease is scheduled to end in the near future, we will automatically extend it

Subaru - 90 day deferrment for new car buyers - During this time, if you need to purchase a vehicle, Subaru Motors Finance can help ease some concerns with the Subaru Payment Deferrment Program. With this program, you may be eligible to defer your payments for up to 90 days when you purchase select vehicles and finance through SMF

Toyota

Toyota - Current owners: flexible payment arrangements - Flexible payment arrangements, payment extensions on a case-by-case basis

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